Refund Policy

At Maxediscount, we strive to provide our customers with the best possible gaming experience. We understand that issues may arise with subscriptions, and we are committed to resolving them promptly and ensuring your satisfaction.

Refunds will be considered in the following circumstances:

1- Subscription Activation Failure: If you encounter any issues activating your subscription, please reach out to our customer support team within 7 days of purchase. We will investigate the problem and provide a suitable resolution. If we are unable to resolve the activation issue, a refund will be issued.

2- Technical Issues: In the event of technical difficulties that prevent you from accessing or enjoying the subscribed service, please contact us within 14 days of purchase. Our team will work with you to troubleshoot and find a solution. If the issue persists and we are unable to resolve it, a refund will be granted.

3- Duplicate Subscription: If you accidentally purchase duplicate subscriptions for the same service, please notify us immediately. We will verify the duplicate purchase and issue a refund for the additional subscription.

Please note the following important points:

Refunds will be processed using the original payment method and may take up to 7 business days to appear in your account.

Refunds are subject to review and approval by our team. We reserve the right to refuse refunds in cases where the issue is deemed to be beyond our control or in violation of our terms and conditions.

Refunds will only be considered within the specified timeframes mentioned above. Requests submitted after the designated period may not be eligible for a refund.

Refunds are applicable to the purchase of subscriptions only. Any additional charges, such as taxes or transaction fees, may not be refundable.

We are dedicated to providing excellent customer service, and your satisfaction is our top priority. If you have any questions or concerns regarding our refund policy, please don’t hesitate to contact our customer support team.

Note: This refund policy is subject to change at the discretion of Maxediscount. Please refer to the most recent version of the policy on our website for any updates or modifications.